Hospital Policies

dots

Our mission is to promote a lifetime of health and well being for our patients.

Our dedicated staff strives to provide ethical and compassionate veterinary care to our patients and excellent customer service to our clients. We are friendly, helpful, and respectful to our clients, our patients, and each other.

To get started with us, please request an appointment with PetDesk or fill out our New Client Form, which will expedite your check-in process. We look forward to meeting you and your furry friend(s)!

dot

Appointments

Planning ahead for the needs of our patients and clients allows us to be more efficient, therefore, appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously request appointments. Request an appointment via PetDesk to get started.

For curbside appointments, please remain in your car and call at 770-867-9821 to check-in upon arrival. Once we have an exam room available, we will ask you to come inside for your appointment (limit 1 person per appointment). Masks are optional based on your health and comfort level.

dot

Payments

By having our clients pay in full at the time services are provided we can eliminate the costs of billing, a savings we pass on to our clients. Please visit our Payment Options page for all of the options available to our clients.

dot

Keeping Pets Safe

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats should be presented in an appropriate cat carrier or on a leash. If you need help loading or unloading, please do not hesitate to ask our staff for assistance.