ONLINE STORE POLICIES
We respect your privacy!! We do not collect or give out any information to any unauthorized vendors or internet businesses. No information will ever be disclosed to outside parties. It's that simple! And we strictly adhere to this policy.
Winder Animal Hospital recognizes the importance of protecting the personal privacy of both its clients, its patients and those individuals who simply visit our site.
We offer a wide variety of products from vitamins, foods, prescriptions and other pet accessories.
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Secure Payment Options offered through Visa, MasterCard, American Express and Discover
To return or exchange any product, please contact our hospital within 30 days of the original purchase. No return will be considered after 30 days from the purchase date.
Most products may be returned for the full purchase price, less shipping. In the case of product replacement due to damage, defect, or miss-ship, shipping charges will be waived.
When returning a product/requesting a refund, you will need to provide:
Once we have the information we will determine whether to replace the product with like product or issue a refund/credit.
If a credit is issued, it will generally be credited back to your credit card within 2-5 business days of receipt of the returned product for the full purchase price (including tax) paid for the product(s).
Freight will not be credited, except when charged incorrectly or in case of supplier shipping errors.